Silent calls and phone scams · UtilForge Creator Playbooks, November 2026 drop CHECK: Set Up a Phone for an Older Relative · utilforge.org/tools/phone-safety-checklist TITLE TESTED: Why the Line Goes Silent When You Answer (And What to Do) (97/100 in vidIQ) SCRIPT You answer, and the line goes silent for a few seconds. Ofcom says most silent calls come from automated diallers in call centres. What matters is what happens next: a recorded message, or a person asking for money or details. The Federal Trade Commission's advice: hang up, and don't press any numbers. Caller ID can be faked, so call back only on a number you already know. Here is one free check that helps: set up call screening with the phone checklist at UtilForge.org. Do it side by side with someone you love, and print it. Share this with someone who still answers every call. LONG-FORM ANGLE Explain what really causes silent calls (Ofcom), and correct the "say yes" myth with the BBB finding. Show call screening on iPhone and Android. Close with the hang-up and call-back habit. INSTAGRAM CAROUSEL 1. The line goes silent when you answer. 2. Ofcom: most silent calls come from automated diallers. 3. Hang up. Don't press any numbers. 4. Caller ID can be faked: call back on a number you know. 5. Set up call screening free at UtilForge.org. Free to reuse, repackage and publish in monetised videos, for public safety, with a link to UtilForge.org. Creative Commons Attribution 4.0 International. No approval needed.